We move to FL for 6 months every year. Changing addresses is never easy, but the fine people who work on the office make it easier. They have even called me to make sure where a package should be sent instead of returning it to sender.
The person on the phone was rude and condescending when I asked about the status of my package. The tracking says it was delivered, so she kept saying "It was delivered to your house!", but I never received the item, so... very unhelpful.
This USPS has always been very helpful. I’ve had several packages held there for me and have never had a problem.
Recieved "Sorry we missed you slip" and now the PACKAGE is LOST...Tried calling them today. 1st call rang and rang and rang. After about 3 1/2 minutes the ringing signal went to a busy signal. The 2nd call I got through to a NICE and helpful employee. After our conversation ended and we hung up, I had an IMPORTANT update for them that could have assisted them in resolvong my issue. * 11 * calls...rang and rang and rang and rang till it went to a busy signal 3 1/2 minutes each time. Now they are closed because the outgoing message PROMPTLY told me so. Fingers crossed...hope they can resolve my issue by tomorrow since it has been 3 days already.
UPDATE: 2 days later...no call back or package. My local office can't find it or track it because the mail carrier has illegible handwriting, also didnt put sender info on "missed you slip"...
THIS IS WHY I SHIP FEDEX OR UPS
Never gets out of the truck to deliver packages. Worst driver ever!
The carriers are especially conscientious.
**At Office, the less than personable employee said, "I guess I will see if I can find it." Seems as though I was an inconvenience.
United States Postal Service is a US Post Office based in Pinckney, Michigan. United States Postal Service is located at 1325 E M36, Pinckney, MI 48169, USA.
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