Great place! Great service! Manager is very polite and extremely helpful!
This company needs a major lesson in customer service. They recently changed their gate policy and rendered all old entry codes useless. Today, we were unable to our unit, informed by an asphalt company rep that they were emrepaving and closed for 2 days. WE RECEIVED NO NOTICE OF EITHER EVENT. HOW RUDE!! They might be the only game in town, and act like it.
Seriously you don't prorate the last month of service?!? I called today to be curteous and let them know that we'd be out the 10th of next month and they seriously were bating me... "Just so you know you have to pay the full month..." Why?!? I wouldn't care so much except we've been loyal paying on time renters for 9 months and this is going to cost us an extra $200. Bunch of bologna...
I just moved to Michigan a little over a month ago, with a LOT of stuff! I googled every storage facility within 25 miles of Pinckney, and finally landed on Pirate's Cove Self Storage. They had the absolute BEST PRICES that I had come across.The woman there was extremely helpful about assisting me, (since I was calling out-of-state). She informed me that they would hold the building I needed, all based on my word. No deposit, no hassel, just a down home person trusting another individual. When we arrived, all we had to do was sign the papers and we were done! We were unable to find a lock, and they provided us with one, I think it was $10 dollars. Also, we signed our papers on the 7th..so they took off a weeks worth of rent for us, which was fantastic as we were on a tight budget. We are moving in 2 weeks, and even though we are moving on the 2nd or 3rd..they are not charging us any rent for the month of Nov. I simply called and explained to them what the situation was...and it was no problem. I would def recommend Pirate's Cove to anyone looking for storage! Great people, great prices, and all around great service!
Just rented a unit at the Pinckney location. Joe was very helpful and knowledgeable. It was explained that the last month rent does not get prorated. Don't know how you wouldn't know that if you paid any attention at all. The unit was clean, the whole business grounds were clean and well kept.
Pirates Cove Self Storage I is a US Storage based in Pinckney, Michigan. Pirates Cove Self Storage I is located at 1241 E M36, Pinckney, MI 48169, USA.
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